Legal Notice and Product Disclaimer

Last updated: 10 October 2026

This policy applies to purchases from GenZero, a trading name of Joingenzero LTD (company number 17225198), registered in England and Wales. Email: hello@joingenzero.co.uk. Adults only

The store and its products are intended for customers aged 18 or over. By purchasing, you confirm that you meet this requirement.

General wellbeing information

Information on this website, including routine names such as Focus, Energy, Unwind or Wellness, describes intended lifestyle positioning and general wellbeing only. It is not medical advice and must not be understood as a promise to treat a symptom or health condition.

No medicinal claims

Unless a product is expressly authorised and labelled as a medicine, GenZero products are not intended to diagnose, treat, cure or prevent disease. Individual experiences vary, and no particular outcome is guaranteed.

CBD products

CBD gummies and drops sold as foods or food supplements must be used only in accordance with their labels. Do not exceed the stated serving. Keep out of reach of children. CBD may interact with medicines. If you are pregnant, breastfeeding, taking medication, under medical supervision, have a medical condition or are unsure whether CBD is suitable, seek advice from a qualified healthcare professional before use.

Supplements and other products

Food supplements should not replace a varied, balanced diet and healthy lifestyle. Check ingredient and allergen information before use. Stop use and seek appropriate advice if you experience an adverse reaction.

Product labelling controls

The label and packaging supplied with a product take priority over general website content for ingredients, servings, directions, storage and warnings. Contact hello@joingenzero.co.uk before use if anything is unclear.

Website accuracy

We take reasonable care to keep information accurate and current, but general educational content may change and does not replace personalised professional advice. Nothing in this notice limits liability or consumer rights where exclusion would be unlawful.